How can I sign up for OneSuite Business?

How do I delete a sub-account?

Absolutely!  With OneSuite Business, you may create up to 999 sub-accounts for your business colleagues, associates, or group members and manage them under one administrative account. You may adjust the balance to each sub-account and access call history of each sub-account.

A sub-account user enjoys all the features available in a regular OneSuite account, except for the recharge function. The balance needs to be transferred from the master account. The sub-account user may also log onto the account pages to update account information, review call history, and subscribe to OneSuite Fax or SuiteAdvantage.

To sign up for OneSuite Business, please click here, then fill out our short sign-up form. We currently only accept online subscriptions. Payment method is the same as regular OneSuite accounts, through VISA, Master credit charge, or PayPal. Note that you must be a PayPal member to sign up or recharge through PayPal.

Opening a OneSuite Business account is free; however, a monthly fee of $2.95 will be charged on the administrative account. You may choose to open a business account with $30, $50, $70 or $100 dollars.

Once you’ve created a OneSuite Business account, you may start creating sub-accounts by filling out user name, password, and profile information.

Simply login at any webpage at OneSuite that allows you to enter User Name and Password.

The full list of sub-accounts is displayed on your Account Summary page once you log in. You may click into the user name to view account information or click on "Call History" to view account activities. To search for a specific sub-account, you may go to "Manage Sub-Accounts", enter any of the search field to locate the sub-account. Please enter the exact number for PIN or phone numbers. For User Names, First or Last Names, you may enter the first few alphabets and all names starting with the same alphabets will be displayed. Alternatively, you may click on "List All" to get the full list of accounts, which are sorted by account balance by default.

Then, you may proceed to update account information, view call history, or transfer balance.

On the business account summary page, click onto the user name in the sub-accounts list, which then takes you to its account information page. Click on "Delete This Account" at the bottom. To delete multiple accounts, first locate the sub-accounts you wish to delete through account search, select the checkboxes before the sub-accounts, then click on the "Delete" button.

The remaining balance will be transferred to the master account. Negative balance will be deducted from the master account. You may still view the call history of the deleted sub account for up to 90 days after the account deletion.

First, locate the sub-accounts through account search on Manage Sub-Accounts page. On the search result, select the targeted sub-accounts and click on "Transfer Balance." On the next page, enter the amount to transfer to/from the master account, then click on "Next" to confirm the transaction.

Note that balance can only be transferred between master and sub-accounts. Also, a minimum of $1.00 is required to make a transfer from the master to a sub-account.  There is no minimum requirement to make a transfer from a sub-account to the master account. The master account's balance must still be positive after the balance transfer.

The administrator may make as many master-to-sub and sub-to-master transfers as required

No. However, we will be able to assist you with transferring your remaining balance into your OneSuite Business account if you wish to cancel your existing OneSuite account.

Yes, all the master and sub accounts will get their unique SuiteTreat codes and continue to refer to friends and enjoy the bonuses. All the SuiteTreat rules apply to master and sub accounts. Bonus redemption by master or any sub-account will extend the expiration date for 6 months, and the most extended date will serve as the unified expiration date for the group. Please allow for 24 hours for all the accounts to be also updated.

Yes, the sub-account users can login to their account to subscribe to OneSuite Fax or SuiteAdvantage.  All fees, rules, and features for OneSuite Fax and SuiteAdvantage in a regular OneSuite account apply.

Please call our 24-hour customer support hotline or email us at support@onesuite.com and provide us a regular OneSuite account so we may transfer the remaining balance to that account.